Visiting Hours and Guidelines   

Regular Visiting Hours     11 a.m. to 8 p.m.

While the regular visiting hours are 11 a.m. - 8 p.m., some areas of patient care have specific hours for visitors. Complete information is below regarding number of visitors, mask requirements, and policy for essential visitors and support persons. 

Inpatient psychiatry

• Visitors to inpatient psychiatry are permitted weekdays from 5:30  -7:30 p.m. and Saturday and Sunday from 3:30 - 7:30 p.m.
• All visitors must be scheduled with the department.
• Visits are kept to a maximum of 30 minutes.

Pre-Screening (all visitors)

All visitors and support persons are screened for symptoms of possible COVID-19 infection. These include fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste or smell. No individuals with any symptoms are allowed. Visitors and support persons are strongly encouraged to use the Mass General Brigham Pre-screening Tool on the day of the visit. Or they can complete a screening in person.

For complete details on the system-wide Visitor Policy, please visit MassGeneralBrigham.org

Hospitalized patients

Hospitalized patients may have two visitors at a time. Visitors must wear a mask throughout the visit. Visiting hours are lower in this page.

Emergency room and outpatient clinic appointments

This updated policy will go into effect on October 20: One patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Outpatient areas where two visitors are allowed include office visits. Some outpatient areas still allow only allow one patient visitor or support person. These areas include the emergency department, surgical or procedural rooms, or clinics.

Mask policy  

As part of our continued efforts to protect our patients, visitors, staff, and the community, facility-issued face masks are required in all Mass General Brigham locations, including in inpatient areas, emergency departments, outpatient settings, and peri-procedural areas. All visitors over two years old must wear a mask.

• When you arrive at our facilities, you will be given a procedural or surgical facemask to wear. If you have a face covering from home, you will be asked to replace it with the facemask we provide to wear during your stay or visit. Patients and visitors who choose to wear their own face covering must wear the facility-issued facemask on top.
• Inpatients must wear the facility-issued facemask while outside of their room and when staff or visitors enter the room.
• There may be some locations where you could remove your facility issued facemask, for example, to eat or drink in our cafeterias.

Read about the Mass General Brigham Safe Care Commitment

Essential visitors and support persons

• Essential visitors are visitors for patients receiving end-of-life care.
• Support persons include birth partners, parents/caregivers of pediatric patients, attorneys of patients, and designated support persons for patients with disabilities.
• Visitor policies and visiting hours vary slightly depending on the patient and unit being visited. Please review the below information for additional information.

Labor, delivery, maternity, and Special Care Nursery

• Patients in labor and delivery may be accompanied by two (2) support persons.
• Maternity patients may have two (2) visitors at a time.
• Special Care Nursery patients may be seen by two (2) banded support persons at a time.