Visiting Hours and Guidelines   

Pre-Screening (all visitors)

We strongly encourage all visitors to use the Mass General Brigham Pre-screening Tool on the day of your visit, or you may be screened in-person when you arrive. We screen all visitors and support persons for symptoms of possible COVID-19 infection (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste or smell). No individuals with any symptoms are allowed.

Visiting patients  

• Visiting hospitalized patients: Hospitalized patients may have up to two visitors at a time, between the hours of 11:00 a.m. and 8:00 p.m. Our visiting guidelines follow the Mass General Brigham system-wide guidelines.

• Emergency room and outpatient clinic appointments: One visitor or support person may accompany patients in the hospital’s Emergency Department or at appointments in outpatient departments.

Mask policy  

As part of our continued efforts to protect our patients, visitors, staff, and the community, facility-issued face masks are required in all Mass General Brigham locations, including in inpatient areas, emergency departments, outpatient settings, and peri-procedural areas. All visitors over two years old must wear a mask.

• When you arrive at our facilities, you will be given a procedural or surgical facemask to wear. If you have a face covering from home, you will be asked to replace it with the facemask we provide to wear during your stay or visit. Patients and visitors who choose to wear their own face covering must wear the facility-issued facemask on top.
• Inpatients must wear the facility-issued facemask while outside of their room and when staff or visitors enter the room.
• There may be some locations where you could remove your facility issued facemask, for example, to eat or drink in our cafeterias.

Read about the Mass General Brigham Safe Care Commitment

Essential visitors and support persons

• Essential visitors are visitors for patients receiving end-of-life care.
• Support persons include birth partners, parents/caregivers of pediatric patients, attorneys of patients, and designated support persons for patients with disabilities.
• Visitor policies and visiting hours vary slightly depending on the patient and unit being visited. Please review the below information for additional information.

Labor, delivery, maternity, and Special Care Nursery

• Patients in labor and delivery may be accompanied by two (2) support persons.
• Patients in maternity may be accompanied by one (1) support person and one (1) visitor.
• Special Care Nursery patients may be seen by two (2) banded support persons at a time.

Inpatient psychiatry

• Visitors to inpatient psychiatry are permitted weekdays from 5:30  -7:30 p.m. and Saturday and Sunday from 3:30 - 7:30 p.m.
• All visitors must be scheduled with the department.
• Visits are kept to a maximum of 30 minutes.