• ER Wait Times

    Emergency Room Wait Time
    ER wait times explained

    Less than 30 minutes

    Newton-Wellesley Hospital

    2014 Washington Street

    Newton, MA 02462

    617-243-6000

    Walk-In Wait Time

    Newton-Wellesley Hospital Waltham Walk-In

    Hours and Directions
    In case of emergency call 9-1-1

      Wait times are approximate and subject to change

    Should I go to Urgent Care or the Emergency Room to treat my medical problem?
  • Patient Gateway Login
  • Patient Gateway Login
  • Giving
  • Careers
  • Contact

Need to talk to us?

Call 617-243-6000
  • Physicians
  • Locations
  • Specialties
  • Patients & Visitors
  • Search
  • More
  • Walk-in Clinics
  • About Us
  • Careers
  • Classes & Community Resources
  • Healthcare Professionals
  • Nursing Department
  • News
  • Research
  • Volunteer

What can we help you find?

Need help finding a doctor?

Call 617-243-6566 or toll free 866-NWH-DOCS to speak to a CareFinder representative.

Newton-Wellesley Hospital

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours
Lab Hours and Holiday Hours Vary
 

Get Directions | View Hours

Ambulatory Care Center - Natick

307 W Central St

Natick, MA 01760

617-243-5345

Get Directions | View Hours

Ambulatory Care Center - Newton

159 Wells Ave

Newton Centre, MA 02459

617-243-5777

Get Directions | View Hours

Ambulatory Care Center - Walpole

111 Norfolk Street

Walpole, MA 02081maps

617-243-5345

Get Directions | View Hours

Ambulatory Care Center – Wellesley

978 Worcester Road (rte 9)

Wellesley, Massachusetts 02482

781-235-5200

Get Directions | View Hours

Maxwell Blum Emergency Pavilion

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Outpatient Surgery Center - Wellesley

25 Washington Street

Wellesley, Massachusetts 02481

617-219-1520

Get Directions | View Hours

Waltham Walk-In

9 Hope Ave

Waltham, MA 02453

617-243-5590

Monday through Saturday: 9:00 am to 7:00 pm

Sunday: 9:00 am to 2:00 pm

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Our Locations

  • Newton-Wellesley Hospital
  • Ambulatory Care Center - Natick
  • Ambulatory Care Center - Newton
  • Ambulatory Care Center - Walpole
  • Ambulatory Care Center – Wellesley
  • Emergency Department
  • Outpatient Surgery Center - Wellesley
  • Waltham Walk-In
View All Locations

Our Specialties

  • Cancer Care
  • Cardiovascular
  • Heartburn and Reflux
  • Maternity
  • Orthopedics
  • Pediatrics
  • Primary Care
  • Robotic Surgery
  • Weight Loss
  • Women's Health

Browse A-Z

  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z
  • Breast Health Center
  • Orthopedic Walk-In

  • Cancer Care
  • Pediatrics

  • Cardiology
  • Primary Care

  • Dermatology
  • Psychiatry

  • Emergency Medicine
  • Radiology

  • Gastroenterology
  • Rehabilitation

  • Infectious Diseases
  • Spine Center

  • Joint Center
  • Sports Medicine

  • Labs
  • Surgery

  • Medicine
  • Urology

  • Neurosurgery
  • Vascular Surgery

  • Obstetrics and Gynecology
  • Walk-In Clinic

  • Orthopedics
  • Weight Management
  • View All
Visiting Hours and Guidelines
Patients and Visitors  /  Planning Your Visit  /  Visiting Hours and Guidelines
Visitor Policy
or call us 617-243-6000

Section Menu

  • Planning Your Visit
    • Directions
    • Find a Department's Location
    • Food Services
    • Hotels and Restaurants
    • Important Phone Numbers
    • Parking
      • FAQ: 24-Hour Parking Fee Collection
    • Public Transportation
      • Shuttle Service / Taxi
    • Security
    • Smoke-Free Campus
    • Visiting Hours and Guidelines
    • Free WiFi Access
  • Gift Shop
    • Flowers and Gift Shop
  • Billing and Records
    • Billing and Financial Assistance Information
    • CMS-Required Hospital Charge Data
    • Cost Estimates
    • Financial Assistance
    • Hospital Outpatient Billing
    • Mass General Brigham eCare
    • Medical Records
    • Patient Gateway
    • Preventative Health Exam Billing
  • Classes & Community Resources
  • Concierge Services
  • Interpreter Services
  • Servicios de interpretación
  • Spiritual Care
    • When to Call a Chaplain
    • Meet Our Chaplains
    • Meditation
    • Multi-Faith Prayers
    • Frequently Asked Questions
  • Veterans Services
  • Patient Rights & Responsibilities
    • Patient Relations
    • Privacy
    • Patient Rights
    • HIPAA Guidelines
    • Legal Statements
    • Nondiscrimination Statement
  • Pre-Registration

Visiting Hours and Guidelines   

 

Pre-Screening (all visitors)


We strongly encourage all visitors to use the Mass General Brigham Pre-screening Tool on the day of your visit, or you may be screened in-person when you arrive. We screen all visitors and support persons for symptoms of possible COVID-19 infection (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste or smell). No individuals with any symptoms are allowed.


Visiting patients  

  • Visiting hospitalized patients: Hospitalized patients may have up to two visitors at a time, between the hours of 11:00 a.m. and 8:00 p.m. Our visiting guidelines follow the Mass General Brigham system-wide guidelines.
  • Emergency room and outpatient clinic appointments: One visitor or support person may accompany patients in the hospital’s Emergency Department or at appointments in outpatient departments.

Mask policy  

As part of our continued efforts to protect our patients, visitors, staff, and the community, facility-issued face masks are required in all Mass General Brigham locations, including in inpatient areas, emergency departments, outpatient settings, and peri-procedural areas. All visitors over two years old must wear a mask.

  • When you arrive at our facilities, you will be given a procedural or surgical facemask to wear. If you have a face covering from home, you will be asked to replace it with the facemask we provide to wear during your stay or visit. Patients and visitors who choose to wear their own face covering must wear the facility-issued facemask on top.
  • Inpatients must wear the facility-issued facemask while outside of their room and when staff or visitors enter the room.
  • There may be some locations where you could remove your facility issued facemask, for example, to eat or drink in our cafeterias.

Read about the Mass General Brigham Safe Care Commitment


Essential visitors and support persons

  • Essential visitors are visitors for patients receiving end-of-life care.
  • Support persons include birth partners, parents/caregivers of pediatric patients, attorneys of patients, and designated support persons for patients with disabilities.
  • Visitor policies and visiting hours vary slightly depending on the patient and unit being visited. Please review the below information for additional information.

Labor, delivery, maternity, and Special Care Nursery

  • Patients in labor and delivery may be accompanied by two (2) support persons.
  • Patients in maternity may be accompanied by one (1) support person and one (1) visitor.
  • Special Care Nursery patients may be seen by two (2) banded support persons at a time.

Inpatient psychiatry

  • Visitors to inpatient psychiatry are permitted weekdays from 5:30  -7:30 p.m. and Saturday and Sunday from 3:30 - 7:30 p.m.
  • All visitors must be scheduled with the department.
  • Visits are kept to a maximum of 30 minutes.

Let us help you find your perfect doctor.

Call 866-694-3627 or Get help from our carefinder team

Newton-Wellesley Hospital

2014 Washington Street
Newton, MA 02462
Get Directions
617-243-6000

Stay Connected!

Contact Us

Quick Links

CareersCommunity ResourcesDoctorsLocationsMedical & Surgical Services Patients & Visitors Site Map
Mass General Brigham
Legal Statements | HIPAA Guidelines | Website Privacy | Website Disclaimer

We use cookies and other tools to enhance your experience on our website and to analyze our web traffic. For more information about these cookies and the data collected, please refer to our Privacy Policy.

×