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2014 Washington Street
Newton, MA 02462
617-243-6000
Open 24 hoursLab Hours and Holiday Hours Vary
307 W Central St
Natick, MA 01760
617-243-5345
159 Wells Ave
Newton Centre, MA 02459
617-243-5777
111 Norfolk Street
Walpole, MA 02081maps
978 Worcester Road (rte 9)
Wellesley, Massachusetts 02482
781-235-5200
Open 24 hours
Lab Hours and Holiday Hours Vary
25 Washington Street
Wellesley, Massachusetts 02481
617-219-1520
9 Hope Ave
Waltham, MA 02453
617-243-5590
Monday through Saturday: 9:00 am to 7:00 pm
Sunday: 9:00 am to 2:00 pm
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Read the full patient rights and responsibilities statement here
Everyone should expect a safe, caring, and inclusive environment in all our spaces. Our Patient Code of Conduct helps us to meet this goal. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome.
Read the full Patient Code of Conduct
As a patient at Newton-Wellesley Hospital, you have rights to a variety of services that help lead to fair and optimal care. If you would like to speak to someone in our Patient Experience department, please call 617 243 6205 or email nwhpfr@mgb.org
We aim to provide you and your loved ones with effective communication and meaningful access to all of the services we offer at Newton-Wellesley Hospital, even for those who are non-English speakers, deaf, or hard of hearing. Interpreters are available to assist patients. In the event of an emergency or unusual circumstances, Newton-Wellesley Hospital may use telephonic interpreter services. Learn more about our interpreter services.
We respect your rights as a patient at Newton-Wellesley Hospital, recognizing you as an individual with unique health care needs and respecting your personal dignity. Newton-Wellesley Hospital strives to provide considerate, respectful care that focuses on your individual needs. We affirms your right to make decisions regarding your medical care, including the decision to discontinue treatment, to the extent permitted by law. Newton-Wellesley Hospital will assist you in exercising your rights. In order to serve all of its patients, Newton-Wellesley Hospital asks that each patient respects the rights of other patients. The rights and responsibilities listed below include those rights you have under Massachusetts law and standards of The Joint Commission. You may discuss these rights and responsibilities with a Patient Advocate at extension 6205.
Rights and protection against surprise medical bills