Notice Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

Mass General Brigham complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Mass General Brigham does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Newton Wellesley Hospital:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language assistance services to people whose primary language is not English, which may include:

• Qualified interpreters
• Information written in other languages.

If you need these services, contact the Section 1557 Coordinator for the site involved (see listing at www.massgeneralbrigham.org/CivilRightsCoordinators).

If you believe that Newton Wellesley Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: the site Section 1557 Coordinator. in person or by mail--

Patient and Family Relations
2014 Washington Street, Newton MA
617-243-6205
Email: nwhpfr@mgb.org

If you need help filing a grievance, the site Civil Rights Coordinator is available to help you, or you may contact our Compliance HelpLine at 1-800-856-1983 or www.massgeneralbrigham.org/complianceline.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Or by contacting the OCR New England Regional Office at:

Office for Civil Rights
U.S. Department of Health and Human Services
Government Center J.F. Kennedy Federal Building - Room 1875
Boston, MA 02203
800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

This notice is available at Mass General Brigham’s website.