• ER Wait Times

    Emergency Room Wait Time
    ER wait times explained

    Less than 30 minutes

    Newton-Wellesley Hospital

    2014 Washington Street

    Newton, MA 02462

    617-243-6000

    Walk-In Wait Time
    Walk-In wait times explained

    Less than 30 minutes

    Newton-Wellesley Hospital Waltham Walk-In

    9 Hope Ave

    Waltham, MA 02453

    617-243-5590

    Monday through Friday: 10:00 am to 6:00 pm

    Saturday: 9:00 am to 5:00 pm

    Sunday: 9:00 am to 2:00 pm

    View Holiday Hours
    In case of emergency call 9-1-1

      Wait times are approximate and subject to change

    Should I go to Urgent Care or the Emergency Room to treat my medical problem?
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Newton-Wellesley Hospital

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours
Lab Hours and Holiday Hours Vary
 

Get Directions | View Hours

Ambulatory Care Center - Natick

307 W Central St

Natick, MA 01760

617-243-5345

Get Directions | View Hours

Ambulatory Care Center - Newton

159 Wells Ave

Newton Centre, MA 02459

617-243-5777

Get Directions | View Hours

Ambulatory Care Center - Walpole

111 Norfolk Street

Walpole, MA 02081maps

617-243-5345

Get Directions | View Hours

Ambulatory Care Center – Wellesley

978 Worcester Road (rte 9)

Wellesley, Massachusetts 02482

781-235-5200

Get Directions | View Hours

Maxwell Blum Emergency Pavilion

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Outpatient Surgery Center - Wellesley

25 Washington Street

Wellesley, Massachusetts 02481

617-219-1520

Get Directions | View Hours

Waltham Walk-In

9 Hope Ave

Waltham, MA 02453

617-243-5590

Monday through Saturday: 9:00 am to 7:00 pm

Sunday: 9:00 am to 2:00 pm

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Our Locations

  • Newton-Wellesley Hospital
  • Ambulatory Care Center - Natick
  • Ambulatory Care Center - Newton
  • Ambulatory Care Center - Walpole
  • Ambulatory Care Center – Wellesley
  • Emergency Department
  • Outpatient Surgery Center - Wellesley
  • Waltham Walk-In
View All Locations

Our Specialties

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Medical Records
Patients and Visitors  /  Billing and Records  /  Medical Records
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  • Medical Records

    Requesting my medical records

    Note: The Medical Records offices will be closed to patient walk-in services effective Thursday March 19, 2020 due to visitor restrictions related to COVID-19.

    Patients can use Mass General Brigham Patient Gateway to access their medical records and request additional records or by faxing an authorization form to the Mass General Brigham Release of Information team at 617-726-3661 or mailing the form to 121 Innerbelt Road, Somerville, MA 02143-4453. If you have questions regarding a specific release, please contact our call center at 617-726-2361.

    You can request copies of your medical records by submitting an authorization form (based on the facility from which you are requesting records) to the Mass General Brigham Medical Records Department. View the authorization forms.
     
    Health Information Management (HIM) can provide you with copies of your medical records related to care and treatment you received at Newton-Wellesley Hospital. Please keep in mind that HIM does not provide copies of hospital bills or radiology films. For radiology films, call 617-243-6071 (choose option no. 2). For copies of hospital bills, call 617-243-6100.

    Urgent, In-Person Requests

    If you have an urgent need of copies of your medical records, or if you have questions regarding your request, please call 617-726-2361.

    How to Request Amendments to Medical Records

    To request for amendments to be made to your medical records, please complete an amendment request form.
     
    For help filling out the amendment request form, view our medical record amendment instructions. 

    Newton-Wellesley Hospital
    2014 Washington Street
    Newton, MA 02462
    Phone: 617-243-6000

     

    Help With Financial Questions

    You can request cost estimates and receive answers to complex billing questions.

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    Newton-Wellesley Hospital

    2014 Washington Street
    Newton, MA 02462
    Get Directions
    617-243-6000

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