Less than 30 minutes
2014 Washington Street
Newton, MA 02462
617-243-6000
9 Hope Ave
Waltham, MA 02453
617-243-5590
Monday through Friday: 10:00 am to 6:00 pm
Saturday: 9:00 am to 5:00 pm
Sunday: 9:00 am to 2:00 pm
Need to talk to us?
What can we help you find?
Call 617-243-6566 or toll free 866-NWH-DOCS to speak to a CareFinder representative.
Open 24 hoursLab Hours and Holiday Hours Vary
307 W Central St
Natick, MA 01760
617-243-5345
159 Wells Ave
Newton Centre, MA 02459
111 Norfolk Street
Walpole, MA 02081maps
978 Worcester Road (rte 9)
Wellesley, Massachusetts 02482
781-235-5200
Open 24 hours
Lab Hours and Holiday Hours Vary
25 Washington Street
Wellesley, Massachusetts 02481
617-219-1520
Monday through Saturday: 9:00 am to 7:00 pm
Section Menu
At Newton-Wellesley Hospital, we are committed to a partnership with our patients and families to deliver high-quality, safe and compassionate medical care within a caring environment. The Patient Experience team is dedicated to ensuring that we follow through on that commitment. Whether you are a patient, family member or visitor, we are here to help make sure you have the best possible experience.
The Patient Experience team can help when:
• You want to share your experience with us
• You have questions about navigating your care or our services
• You need help communicating with your care team
• You have ideas to help us improve our care and the patient experience
Your voice is important to us. We welcome all compliments, complaints and concerns and we are committed to understanding your needs and providing timely communications and resolutions.
Phone: 617-243-6205 Email: nwhexperience@partners.org Hours: Monday – Friday, 9 am – 5 pm After-hours or immediate urgent matters: 617-243-6000 and ask to page the Nursing Director for the relevant department.
Newton-Wellesley Hospital Office of Experience 2014 Washington Street Newton, MA 02462
Information about your rights and responsibilities as a patient.
Financial counseling specialists can help answer your questions regarding bills and insurance coverage.