• ER Wait Times

    Emergency Room Wait Time
    ER wait times explained

    30 Minute(s)

    Newton-Wellesley Hospital

    2014 Washington Street

    Newton, MA 02462

    617-243-6000

    Walk-In Wait Time
    Walk-In wait times explained

    Less than 30 minutes

    Newton-Wellesley Hospital Waltham Walk-In

    9 Hope Ave

    Waltham, MA 02453

    617-243-5590

    Monday through Friday: 10:00 am to 6:00 pm

    Saturday: 9:00 am to 5:00 pm

    Sunday: 9:00 am to 2:00 pm

    View Holiday Hours
    In case of emergency call 9-1-1

      Wait times are approximate and subject to change

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Newton-Wellesley Hospital

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours
Lab Hours and Holiday Hours Vary
 

Get Directions | View Hours

Ambulatory Care Center - Natick

307 W Central St

Natick, MA 01760

617-243-5345

Get Directions | View Hours

Ambulatory Care Center - Newton

159 Wells Ave

Newton Centre, MA 02459

617-243-6000

Get Directions | View Hours

Ambulatory Care Center - Walpole

111 Norfolk Street

Walpole, MA 02081maps

617-243-5345

Get Directions | View Hours

Ambulatory Care Center – Wellesley

978 Worcester Road (rte 9)

Wellesley, Massachusetts 02482

781-235-5200

Get Directions | View Hours

Maxwell Blum Emergency Pavilion

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Outpatient Surgery Center - Wellesley

25 Washington Street

Wellesley, Massachusetts 02481

617-219-1520

Get Directions | View Hours

Waltham Walk-In

9 Hope Ave

Waltham, MA 02453

617-243-5590

Monday through Saturday: 9:00 am to 7:00 pm

Sunday: 9:00 am to 2:00 pm

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Our Locations

  • Newton-Wellesley Hospital
  • Ambulatory Care Center - Natick
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  • Waltham Walk-In
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The Joint Commission Survey
About Us  /  The Joint Commission Survey
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Summary of 2019 Joint Commission Findings

The Joint Commission (TJC) conducted its three-year reaccreditation survey of Newton-Wellesley Hospital (NWH) from November 12-15, 2019. A team of five TJC surveyors—consisting of two registered nurses, two physicians, and one life safety engineer—visited NWH’s main campus and offsite locations for the unannounced, four-day survey.

The surveyors’ objectives were to:

  • Validate NWH’s compliance with standards;
  • Provide a meaningful assessment of risks;
  • Inspire and encourage improvement through engagement and dialogue; and
  • Partner with us on our journey toward becoming a high-reliability organization.

During their evaluation, the survey team identified areas of improvement that we have been working diligently to address, including:

  • Infection Control—standardizing processes and consistently adhering to hospital policies and manufacturers’ recommendations;
  • Suicide Prevention—ensuring the highest level of safety for patients at risk for suicide; and 
  • Physical environment—optimizing our procedures and processes for maintenance to support the safest physical environment for our patients, visitors, and staff.

TJC conducted a follow-up survey on December 27, 2019, to evaluate our initial improvements—which is standard practice and typical for most hospitals. The follow-up visit was a success and concluded the on-site survey component of our triennial accreditation.

Partnering with TJC offers Newton-Wellesley support, recommendations, and best practices that help us to continue to improve our ability to provide the safest, highest-quality care to our patients and their families. We remain steadfast on our journey to become a high-reliability organization focused on zero harm and deeply appreciative of our patients’ choice of NWH.

View the redacted TJC Hospital Report here.

 

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Newton-Wellesley Hospital

2014 Washington Street
Newton, MA 02462
Get Directions
617-243-6000

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