• ER Wait Times

    Emergency Room Wait Time
    ER wait times explained

    Less than 30 minutes

    Newton-Wellesley Hospital

    2014 Washington Street

    Newton, MA 02462

    617-243-6000

    Walk-In Wait Time
    Walk-In wait times explained

    Less than 30 minutes

    Newton-Wellesley Hospital Waltham Walk-In

    9 Hope Ave

    Waltham, MA 02453

    617-243-5590

    Monday through Friday: 10:00 am to 6:00 pm

    Saturday: 9:00 am to 5:00 pm

    Sunday: 9:00 am to 2:00 pm

    View Holiday Hours
    In case of emergency call 9-1-1

      Wait times are approximate and subject to change

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Newton-Wellesley Hospital

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours
Lab Hours and Holiday Hours Vary
 

Get Directions | View Hours

Ambulatory Care Center - Natick

307 W Central St

Natick, MA 01760

617-243-5345

Get Directions | View Hours

Ambulatory Care Center - Newton

159 Wells Ave

Newton Centre, MA 02459

617-243-6000

Get Directions | View Hours

Ambulatory Care Center - Walpole

111 Norfolk Street

Walpole, MA 02081maps

617-243-5345

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Ambulatory Care Center – Wellesley

978 Worcester Road (rte 9)

Wellesley, Massachusetts 02482

781-235-5200

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Maxwell Blum Emergency Pavilion

2014 Washington Street

Newton, MA 02462

617-243-6000

Open 24 hours

Lab Hours and Holiday Hours Vary

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Outpatient Surgery Center - Wellesley

25 Washington Street

Wellesley, Massachusetts 02481

617-219-1520

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Waltham Walk-In

9 Hope Ave

Waltham, MA 02453

617-243-5590

Monday through Saturday: 9:00 am to 7:00 pm

Sunday: 9:00 am to 2:00 pm

Lab Hours and Holiday Hours Vary

Get Directions | View Hours

Our Locations

  • Newton-Wellesley Hospital
  • Ambulatory Care Center - Natick
  • Ambulatory Care Center - Newton
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  • Ambulatory Care Center – Wellesley
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  • Outpatient Surgery Center - Wellesley
  • Waltham Walk-In
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Jennifer's Story
Careers  /  Workforce Development  /  Jennifer's Story
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or call us 866-NWH-DOCS

Jennifer's Story

A Workforce Development Success Story

 

 

 

Ying “Jennifer” Ou is a food service worker at Newton-Wellesley Hospital. Jennifer came to the United States from China in 1997, and she started working at the Charlie’s on the Way café at Newton-Wellesley Hospital in 2007. She bakes muffins, scones, and cookies. On Fridays, she also makes sandwiches and salads.

Jennifer’s Workforce Development Path

When she first started working at the hospital, Jennifer did not speak much English, and she was very uncomfortable and nervous when she had to answer the phone or when a patient would stop her in the hallway and ask for directions. One of Jennifer’s co-workers in the kitchen had taken our English for Speakers of Other Languages (ESOL) classes, which is one of our workforce programs, and she recommended the program to Jennifer.

What Has Jennifer Gained From This Program?

“In 2010, I completed the ESOL classes, and now I am much more comfortable with my English proficiency,” Jennifer said. “I am no longer nervous, and I am happy to help patients find their way around the hospital. I can also communicate better with my manager and co-workers. I love my job, and the customers are very nice. I hope I can work here forever.”

Newton-Wellesley Hospital Human Resources Department
2014 Washington Street
2nd Floor – Allen Riddle Building
Newton, MA 02462
Phone: 617-243-6768

 

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Newton-Wellesley Hospital

2014 Washington Street
Newton, MA 02462
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617-243-6000

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