Our Team's Role
Your Case Manager/Social Worker team is here to help you. Our primary role is to assist you and your family in developing and coordinating a discharge plan that is based on your needs, preferences, insurance benefits and recommendations from your health care team.
We can help you:
- Understand your insurance benefit including how this will impact your discharge plan.
- If you are a Medicare subscriber, provide you with the telephone number to a quality review organization in Massachusetts to help answer questions you may have about your rights, including your right to appeal the Hospital’s decision to discharge you.
- Initiate an appeal should you disagree with your readiness for discharge or the discharge plan.
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